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About Us

Keep your business moving

Established in 1989, Mondiale is New Zealand's largest privately owned freight forwarder and an international leader in supply chain management.

We are a global operation with Mondiale offices across New Zealand, Australia, China and the Philippines. By leveraging our size, superior systems, and experienced staff we keep cargo moving globally. We offer cost-efficient freight forwarding, logistics, and warehousing solutions that will provide end to end visibility and control.

Trans-Tasman presence

Mondiale expanded across the Tasman in 2008. Our service offering has been hugely successful in Australia, where we now have over 60 locally based team members. Our customer centric, streamlined way of operating enables us to deliver exceptional service in a highly demanding market.

Customer Focused and Cost Effective

We understand the implications of cost on your supply chain and take our competitiveness seriously. Before a shipment is moved, our team ensures that the costs and services at every point under our control are the most competitive in the industry.

Connecting with Asia

Mondiale has a network of ten owned offices across China, Hong Kong and the Philippines. This ensures our quality standards deliver a seamless supply chain with direct control over shipments to and from Asia.

By The Numbers

1

New Zealand's largest privately owned freight forwarder

19

Offices across New Zealand, Australia, China and the Philippines

600+

Current staff members

1000+

Agency offices worldwide

227,000+

TEU shipped per annum

19M+

Kilos airfreighted per annum

2.7M+

EDI messages per annum

Our People

Successful logistics is not just about having the best systems, infrastructure, and support networks – it’s about having the best people behind it all.

We employ more than 600 staff and all are exceptional at what they do. Investing in our people is one of Mondiale’s founding philosophies. The people who own Mondiale are actively involved in your business. With Mondiale you can be assured that a senior manager will always work alongside you day in and day out.

Executive Management Team

John Sargent Director
Grant Ryder Director
Phil Bramwell Director
Ray Meade CEO
Noel Coom Director

We’re all about movement

Our extensive experience in Global Freight Forwarding gives us one of our biggest strengths: Flexibility

At Mondiale we’re flexible and innovative. We can provide a solution tailored to your requirements that is delivered through our well established offices and unequalled global network of freight agencies.

Reliability is everything.

Some of our services include:

  • Air and sea freight
  • Border clearance and compliance
  • Transport cartage and coastal services
  • Supply chain management
  • Third party logistics (3PL) and warehousing
  • Project and perishable cargo
  • Sophisticated and expandable real-time IT solutions
  • Consultancy

Services

World-leading air and sea freight forwarding

Our business is built on providing the best service, every time. We keep everything simple and operate under clearly defined performance metrics to monitor, manage and control every aspect of your experience.

Unequalled worldwide network

Our network of Mondiale offices combined with our 1000+ Agents is second to none. This unique model allows Mondiale to partner with the right agent for your business. Each agent is recognised as a market leader in their country.

Personalised, flexible service

We find out exactly what you need, then tailor our services to provide the most effective and responsive solution. If your requirements change, we are able to adapt our solution to suit.

Supply chain technology

To suit your business requirements and personal preferences, Mondiale has the flexibility to provide various communication methods. Whether you chose to source your own updates from our real time website, prefer exception management alerts or standard reporting, Mondiale can easily configure this to suit your needs.

Hands-on programme management

Mondiale develops and implements customised operational processes in collaboration with our key partners. This minimises risk and ensures seamless delivery across every point in the supply chain.

Continuous improvement and customer data management

Through our powerful Business Intelligence system, we use the transactional data we collect on your business transactions to analyse and present you with recommendations that will help drive your supply chain as part of our continuous improvement program.

We employ in-house IT and business analysts to future-proof our systems and conduct analysis on the data we hold for our clients. We use the results to improve our internal processes and make considered recommendations to our clients.

Guaranteed Freight Forwarding availability

Air freight

Mondiale rank as one of the top IATA agents in New Zealand and Australia. We provide certainty of movement with fixed allocations and top tier status with major carriers inbound and outbound.

Sea freight

Mondiale are sea freight specialists. We ensure we have space and equipment for our customers at all times, including peak import periods. We operate a Trade Management system globally into New Zealand and Australia.

Our Trade Managers work with all shipping lines to ensure they understand and accommodate our upcoming freight requirements. These strong partnerships, built up over many years, combined with our significant volume, mean we can ensure availability and delivery for our customers all year round.

Mondiale is the right choice for your LCL freight requirements

We are the largest consolidator of LCL cargo into New Zealand, loading 900+ FAK TEU per month.

We load from nine ports in China including Hong Kong weekly as well as all other major ports throughout Asia, Europe, and the USA to New Zealand and Australia. Our volume dictates that we load multiple groupage containers on any given week. We guarantee with Mondiale, LCL is always shipped on the fastest direct vessels.

Mondiale’s export department offers weekly consolidated shipments to all parts of the world. We are specialists in providing a secure supply chain and utilisation of the most reliable and competitive services. Mondiale provides total control from the booking to delivery at destination and Mondiale are very experienced to handle dangerous goods and oversized cargoes.

Adaptable and scalable 3PL

Mondiale offers a flexible and scalable third party logistics (3PL) solution. We invest the time and expertise needed to fully understand our customers’ businesses before designing proposals for improvements in their 3PL. To ensure the seamless flow of goods we take full responsibility for the performance of all our logistics service suppliers.

Some of our 3PL services include:

  • Bulk warehousing and distribution throughout New Zealand and Australia
  • Product receiving and putaway
  • Secure product storage
  • Real-time, online inventory management
  • Scan packing
  • Order consolidation
  • Cross Docking
  • Palletisation
  • Rework and Kitting
  • Cost efficient Coastal Distribution movements
  • Reverse logistics

Solutions

Total real-time inventory management

We offer LIMA™, a powerful web-based shipment tracking and logistics management. It monitors your entire supply chain from pre-production, ordering and shipment to delivery in real time. Its advantage lies in the collaboration of all participants, enabling Mondiale to manage freight upstream, therefore allowing clients and other strategic partners to control downstream processes. This provides a centralised, consistent platform for communication and management between all parties.

Some of our solutions include:

  • Comprehensive freight management
  • Milestone tracking
  • Real-time order tracking
  • Reporting and analysis
  • Ability to customise LIMA to meet your business requirements

Environmental and Social Responsibility

Mondiale recognises that emissions reduction has positive, far-reaching environmental, social and economic impacts. We are an environmentally responsible organisation and we enforce high standards throughout our business.

Our environmental policy:

  • Wholly support and exceed the requirements of current environmental legislation and codes of practice
  • Minimise our waste by recycling and ensuring operations are as efficient as possible
  • Reduce our carbon footprint and mitigate remaining unavoidable emissions
  • Minimise energy usage in our buildings through energy monitoring
  • Operate company vehicles with due regard to environmental impact
  • Actively work with our suppliers on reducing their emissions
  • Our GHG Emissions for 2018 were 3,039.3t CO2e
  • We have set a reduction target of 1.5% for the next 12 months

Social responsibility

Mondiale is committed to supporting various charities and sporting endeavours in both New Zealand and Australia.

For many years Mondiale has been a strategic partner to Cure Kids along with being a contributor to Westpac Rescue Helicopter, Auckland Cricket, Adelaide City Football Club and other charitable and sporting organisations.

Logo for Climate Leaders Coalition

Latest News

23 Aug
Update on BMSB Season ex Italy for NZ

As you will be aware all risk cargo from Italy must be treated offshore during BMSB season from ETD 1st September 2019 to ETA 30th April 2020. The Italian offshore…

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